Frequently Asked Questions
Everything you need to know about our premium home essentials and luxury bedding.
What makes Cozy Earth bedding different from traditional cotton?
Our bedding is crafted from premium viscose from bamboo, which is significantly softer, more breathable, and more moisture-wicking than traditional cotton. It is designed to regulate body temperature, keeping you cool in the summer and warm in the winter.
How should I care for my bamboo sheets and apparel?
To maintain the integrity of the fabric, we recommend machine washing on a cold, gentle cycle with mild detergent. Avoid bleach and fabric softeners. Tumble dry on low heat or hang dry to prevent pilling and ensure longevity.
Do you offer a warranty on your products?
Yes, we stand by our quality with a 10-year warranty against pilling, abnormal wear and tear, or workmanship defects. If your product doesn't live up to our high standards, we will replace it for you.
What is your return policy and the '100-Night Sleep Trial'?
We offer a 100-night sleep trial on all our bedding products. If you are not completely satisfied within the first 100 nights, you can return your items for a full refund. We provide free return shipping for all domestic orders.
How long does shipping take for domestic orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days to arrive within the contiguous United States. Expedited shipping options are available at checkout.
Are your products ethically and sustainably made?
Sustainability is at our core. We source our bamboo from USDA-certified organic farms and utilize a closed-loop manufacturing process that recycles water and minimizes waste, ensuring our products are as kind to the earth as they are to your skin.